Service Accent is a complete service department solution for field and internal engineers with call control and scheduling, engineer management, service, meter billing, contract billing, wireless and internet capabilities, and financial exports to Sage, QuickBooks PRO, MYOB and others
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Spotlight on online meter billing

Meter Billing is one the most important yet most time consuming activities undertaken by an Office Equipment supplier. Service Accent Online Meter Billing reduces the time, the effort and the frustration associated with this most daunting of monthly/quarterly routines.

The Service Accent Online Meter Billing Module provides the following easy to use features:

  • Personalised emails sent to each of your clients containing instructions and a link to an SSL secured website
  • An one-time opt-in feature to ensure compliance with email and spam policies
  • The ability to upload your own logo (in the screen shots below, the VCI logo can be replaced with your own)
  • A simple to use web page showing all machines for which meter readings are required whether they have one machine or 100
  • Validation of readings to minimise data entry errors or incorrectly read meters
Service Accent Meter Billing can offer the following benefits:
  • Massive time savings by eliminating the need to phone your customers for meter readings
  • Reduced costs by cutting out phone calls and reducing staffing resources on data collection and entry
  • Improved billing accuracy as readings are validated at the point the customers enters the reading

How it works
  1. Service Accent, as part of your usual meter billing run, uploads a very small amount of data to our secure server and sends an email to each of your customers
  2. Each recipient can click on an embedded link in the email taking them to our secure server
  3. Each machine requiring meter readings is presented to them, giving them the opportunity to enter the readings
  4. The readings are stored in a secure database
  5. When you run meter billing, the readings are downloaded and Service Accent updated accordingly, allowing you to raise your invoices with no further interaction by yourself required

Case study

PBS CI Ltd has significantly reduced the time it takes to obtain meter readings from its customers, thus delivering significant cost savings. Find out how by reading the case study below.

 Read the PBS case study  

 More information

 Service Accent Online Meter Billing datasheet  

 Setup and user guide  

 Screen shots (click to enlarge)



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