Service Accent is a complete service department solution for field and internal engineers with call control and scheduling, engineer management, service, meter billing, contract billing, wireless and internet capabilities, and financial exports to Sage, QuickBooks PRO, MYOB and others
Logo
Home   Contact

  Products & Services


  Features

In today’s market, every service provider is being asked to deliver improved service at reduced cost. Empowering your engineers to manage their own workload can help you achieve this by linking Service Accent to one of our remote solutions.

With a variety of options to choose from, available within the reach of most budgets, you can integrate with the latest wireless and internet technology, making use of PDAs, laptops and mobile phones.


 Service Accent Wireless

Service Accent Wireless gives your engineers freedom in the field with the ability to use almost any Android smartphone, even when out of coverage or in sensitive areas. With our Wireless solution, your engineers can see their jobs, log new jobs, check customer history, record meter readings, complete tasks and capture signatures.

Service Accent Wireless does not currently support Microsoft Windows Phone or Apple iOS devices (e.g. Apple iPhone, Apple iPad). If you require a mobile solution for these devices, please visit the Service Accent Mobile product page to learn more.

Click here for more information about Service Accent Wireless


 Service Accent Remote Customer

Allow your customers to log in to your system using a simplified and controlled front-end. Service Accent Remote Customer enables your customers to log their own jobs, view open jobs and history, place orders and enter meter readings, all via a simple web-based interface.

Click here for more information about Service Accent Remote Customer


 Service Accent Remote Engineer

Let your engineers log in to Service Accent with a dedicated web-based interface. They can view their job list, raise new jobs, use and request parts, see customer and machine details and look up service history using a web browser.

Click here for more information about Service Accent Remote Engineer


 Service Accent Mobile

Service Accent Mobile is a browser-based front end providing essential functionality for your engineers in the field using virtually any handheld device (for example iOS, Android, or Windows Phone smartphones and tablets).

Click here for more information about Service Accent Mobile


 Service Accent Messaging

Service Accent Messaging enables your engineers to send simple status updates and critical job information using their mobile phones via cost-effective SMS text messages.

Click here for more information about Service Accent Messaging


 Service Accent Remote Email

Service Accent Remote Email gives external parties the ability to log jobs and receive updates via email.

Click here for more information about Service Accent Remote Email

 
 © 2004-2017 Vantage Computing Ltd. All rights reserved.   Terms of use